Account & Files•1 min read
My file won't upload
The maximum file sizes and supported formats for uploads, exports, and imports.
File size and format limits
Upload limits (print orders)
| File type | Maximum size | | ---------------- | ------------ | | PDF | 50 MB | | DOCX / XLSX | 25 MB | | JPG / PNG / WebP | 20 MB | | Other | 10 MB |
Files larger than the limit are rejected with a clear error message.
Print Studio / Sheet / Doc import
There is no hard size limit for importing into design tools — very large files may take longer to process. If import is slow, try saving as a smaller format first.
Export limits
Exports are generated in real time and have no size limit.
What to do if your file is too large
- For PDFs: reduce image resolution or compress the PDF
- For DOCX/XLSX: save a reduced version or split the file
- For images: save at a lower resolution (300 DPI is enough for print)